Missed Appointments and Late Cancellation Policy

At Integrity Chiropractic of Hawaii, we understand that sometimes situations arise that may prevent you from keeping your scheduled appointment. However, missed appointments or late cancellations create a significant disruption in our ability to serve all of our patients efficiently. To minimize disruptions and ensure that we can provide timely care to all of our patients, we have implemented the following policy:

Cancellation Policy

We require at least 24 hours' notice for any appointment cancellation or rescheduling.

Cancellations made less than 24 hours before the scheduled appointment are considered a late cancellation.

Missed Appointments

A missed appointment is defined as any appointment that a patient does not attend without prior notice or cancellation.

If a patient does not show up for a scheduled appointment and has not given prior notice, it will be considered a no-show.

Charges for Missed Appointments / Late Cancellations

A fee of $25 will be applied for any missed appointment or late cancellation.

This fee is not covered by insurance and will be the patient's responsibility to pay prior to scheduling any future appointments.

Repeated Missed Appointments / Late Cancellations

Frequent missed appointments or late cancellations may result in dismissal from the practice. We value your time and want to ensure that we can provide care to all our patients in a timely manner.

Emergencies and Special Circumstances

We understand that emergencies or unavoidable situations may arise. If an emergency or extenuating circumstance causes a missed appointment or late cancellation, please inform us as soon as possible. We will review each case individually and may waive the cancellation fee at our discretion.

Contact Information

Please contact our office at 808-593-9992 or via online scheduler if you need to reschedule or cancel your appointment.

We appreciate your understanding and cooperation in helping us provide the best possible care to all our patients!

Please call us at (808) 593-9992 with any questions or to schedule an appointment. You may also request an appointment by clicking the link below.